ELARA

Shipping

Demo policy — presented as an example

Orders leave the studio in 1–2 business days. Made-to-order pieces ship after their making period, noted on the product page (about two weeks).

  • Standard shipping (5–7 days): $8 — free on orders over $150.
  • Express shipping (2–3 days): $18.

Every order is tracked and packed plastic-free in a recyclable box with a cotton pouch. If a date matters — a birthday, a wedding — order a week earlier than feels necessary and tell us at checkout; we will confirm it is realistic.

Lost or damaged in transit? Tell us with your order number and we replace or refund. That should not be your problem.

Read the returns policy →